We know that there is no single pen that can appeal to every person. That's why we work very closely with our customers to find out exactly what their demands and needs are. But how we do this?
We begin with conceptualizing your market needs and requirements. The primary focus is to design, develop and produce a tip that perfectly complements your selected ink. In other words, to make the tip's external and internal design, engineering, shape and performance according to your specific requirement. The design is finalized, samples produced and then feedback collected. Through this loop, we are able to develop a product that has been honed and fine-tuned according to exacting specifications and requirements. This way, the customer gets the benefit of a completely tailor-made and customized product.
We offer technical guidance and can help you resolve any technical difficulty. We arrange for customers to visit our factories to gain a deeper technical understanding of the products they are buying. In the end, it's all about building a relationship....a long and lasting one that responds effectively to your business.
